Bag not charging? Please make sure to follow these steps for correct set up.
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Which phones are compatible with this product?
POKIT works with a majority of wireless charging enabled phones. The most common phones are below: iPhone 8 and newer Samsung Galaxy S7 and newer Samsung Galaxy Note 8 and newer Google Pixel 3 and newer.
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How many charges does the battery give my phone?
The wireless charging battery pack is 5000 mAh and depending on your phone it will give about 1.5 charges.
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Do I need to remove the battery to charge it?
No, POKIT was designed with the active user in mind. You can charge the battery at the end of your day directly through the bag.
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What does POKIT come with?
POKIT comes with (1) bag, (1) wireless charging battery pack, (1) USB-C charging cable
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When will I get my POKIT?
Between 1-2 weeks after your order is placed.
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Is POKIT waterproof?
POKIT is not waterproof however it is made from water resistant materials and can handle Splash Mountain at Disneyland.
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How heavy is POKIT?
POKIT with the battery is 0.6 lbs.
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Is there a warranty?
All POKIT's come with a 6 month warranty, so in the unlikely event that you receive a faulty POKIT, please contact us at Support@pokit.co